Kellil71 if the arm is not swinging and fitbit doesnt think your walking fitbit will not be looking for stairs.
													
																	Why is my fitbit charge 2 not tracking floors. 
								
	
		
	
																	Sorry to hear that your charge 2 wasn t counting stairs and for the delay in my reply. 
																	Pressure changes due to things like weather or gusts of wind. 
																	I have the current firmware update i have lived in the same house for 28 years with the same 2 flights of stairs. 
																	Thanks for taking the time to report the situation you are experiencing with your charge 3 tracking floors. 
															
													
								
	
		
	
																	The fact that it worked for you may encourage other members to try the suggestions and possible solve the issue. 
																	On vacation i spent hours in a land cruiser in africa while my charge 2 assumed i was 1 riding a mountain bike. 
																	Whats people lookup in this blog. 
																	Press and hold the button on your tracker for four seconds. 
															
													
								
	
		
	
																	Why is my fitbit charge 2 not tracking floors. 
																	In this case there are a couple of things that may be causing your tracker to record extra floors. 
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																	For example in my own experience i can tell you that when i go running uphill i m getting around 40 floors due to the elevation the tracker records floors and before when i was using my charge hr i got around 50 to 60 and the route and distance is exactly the. 
															
													
								
	
		
	
																	Because the device looks for continuous motion pausing when you go up a flight of stairs can cause the device to not count the floor. 
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																	Hope you reach your fitness goals in not time. 
																	Solved charge 2 not recording stairs fitbit community solved charge2 stopped counting floors fitbit community solved charge2 stopped counting floors fitbit community solved charge 2 not recording stairs fitbit community. 
															
													
								
	
		
	
																	My charge 2 counts my stairs 1 2 2 3 of the time. 
																	Derricks here is my experience with the charge 2 and floors. 
																	I returned from vacation and my charge 2 is no longer tracking floors. 
																	I am taking the same paths i usually take and have even gone up flights of stairs with no change. 
															
													
								
	
		
	
																	Fitbit charge 2 does not count floors. 
																	Why is my fitbit charge 2 not tracking floors. 
																	When you see the fitbit logo and the tracker vibrates this means the tracker has restarted. 
																	Leave a reply cancel reply. 
															
													
								
	
		
	
																	In short if steps where not recorded as you walked up the stairs then nether will floors be recorded. 
																	My first fitbit was a one. 
																	Your device uses both an accelerometer and altimeter to track floors and registers a floor when detecting continuous motion combined with an elevation gain of about 10 feet. 
																	My fitbit charge 2 has stopped counting floors. 
															
													
								
	
		
	
																	Why is my fitbit charge 2 not tracking floors. 
																	Hey guys julie msn allanhvass and grandmasusu. 
																	Yeah i noticed that the charge 2 is counting less floors than the charge hr. 
																	It s inner altimeter will calculate altitude based on atmospheric pressure. 
															
													
								
	
		
	
																	You will know the connection is secure when the tracker vibrates and you see a battery icon on the display. 
																	Unplug your tracker from the charging cable. 
																	Thank you so much for trying my suggestions and for sharing your experience in the community.